RuffLand Orders

Non Lilac orders placed before March 31, 2024 - estimated to be available for pick-up by late June/early July.

Order placed after April 1, 2024 - estimated to be available for pick-up by late July/early August.

The next batch order date will be July 15, 2024 (expected delivery dat Sep 2024)

• Shipping options are available all across Canada and the US by Canada Post
• RuffLand Kennels are exempt from our Free Shipping & Subsidized Flat Rate offers
• RuffLand Accessories are part of the Free Shipping (+$150) & Subsidized Flat Rate ($10 flat for +$79) offers
• Pick up options are available at check out. If you're unable to see the pick-up options, please email us at info@doggohearts.com
• Pick-up time Tuesdays & Thursdays 12PM to 6PM at 2080 Hartley Avenue Unit 101

• Order Cancellation policy

  We honor a 100% refund less a processing fee of $25.00 for all cancellations as long as the order is not shipped out. The processing fee is attributed to the payment and order processing fees that our payment and online store platform charges us. For refund policy, please check out the FAQ page for more details

Please schedule a pick-up slot after receiving that your order is ready for pick-up: https://calendly.com/doggoheartstoronto/pickup